Stress-free retirement property management
We recognise the importance of ensuring your life is as worry free as it can be. We always keep our clients fully informed of issues affecting their homes.
We operate with complete transparency and promise to manage your retirement development as if we lived there.
Our retirement management extends to keeping your communal areas clean, tidy and well maintained.
We will ensure that all equipment on site is serviced and certified, your gardens are manicured, your communal lounge and guest facilities are comfortable and your emergency call and alarm systems are maintained, certified and monitored.
Our service level agreement (which is available on request) demonstrates that customer service lies at the heart of what we do.
What we offer our retirement property management customers
A bespoke package that deals with all aspects of retirement living. Your management team will consist of your on-site House Manager (where applicable), a dedicated Site Manager, who provides support to your House Manager, and our Site Inspectors, who will visit periodically and ensure that lifts are working, maintenance issues are dealt with 
and your development is clean, tidy and safe.
Where consultation is required, we will liaise with you and any recognised Residents’ Associations you have in place to take on board the wishes of the majority. Any works, large or small, will always be subject to a tendering process so you can be sure you are getting value for money.
We already have a strategic alliance with the main security and monitoring service providers like Tunstall Healthcare and Cirrus Careline so you can be sure of unbroken, seamless coverage.
According to our 2013 customer survey, 40% of our clients are over 55
We know what you expect from a retirement property manager.
You will almost certainly have people providing services at your development, some of these people may have been with you for many years. Naturally, relationships and trust is built with people like this. We won’t make any changes unless we are asked to. We are quite happy to work with your existing contractors providing they have Public Liability Insurance (in case anything goes wrong) and always observe current Health and Safety regulations.
Download our Retirement property management brochure
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